Hints and Tips

IMPORTANT: The PIXIE Smart Dimmer is a TRAILING EDGE dimmer, which does NOT support iron-core ballasts.

If undertaking a retrofit with the PIXIE Smart Dimmer, note that you must check to ensure there are no iron ballasts on the circuit.

In the past, electricians have used iron-core ballasts as a way to smooth out dimming issues with certain dimmer and tungsten/halogen lights.

So, even if you have not installed it yourself, it may still be there from a previous install, if you are upgrading to LED and PIXIE dimmers.

  • Used for dimming LED lighting, tungsten & halogen.
  • Not suitable for iron core ballasts/transformers 200VA Max load for LED dimming control.
  • Comes with on/off/ press to dim, soft-start (2 second ramp-up/fade-down);
  • Memory mode (return to last level), Set minimum dim mode.
  • Comes with Bluetooth mesh technology, 24hour/7 Day scheduling, Groups, Scene Control

Important Documents & Links

All documents will open a seperate window and are linked to the original source document on the PIXIE Partners website.

Documents

Links

Transcript

Open the toggle below to view entire transcript of the lesson video. If no content is found then the transcript is still being processed, check back another time.

Video Lesson Transcript

SIMON:
Today we’re going to talk about the PIXIE Smart dimmer. The PIXIE Smart dimmer is a module as you can see right here. It’s a 350 watt trailing edge dimmer with a two watt minimum load. So perfect for a new build or retrofit, but a word of warning if you’re using it for retrofit applications, because it is a trailing edge dimmer quite often in older homes, you may find some iron core ballasts or iron core transformers installed on downlights.

SIMON:
Quite often they would have been put in place by a previous electrician to try and stop flickering on that dimming halogen light. If there’s an iron core transformer in place that the PIXIE dimmer will not like it and likely you’re going to damage the dimmer. So if you’re doing a retrofit with the PIXIE dimmer, please check to make sure that there is no iron core transformer in place.

SIMON:
The PIXIE dimmer itself, as you can see fits into a range of wall plates as we discussed previously. You can probably notice by the size of it, that it’s very obvious that you won’t be able to do any more than a three gang wall plate at this stage.

SIMON:
This particular dimmer is our generation two dimmer, or you may be familiar with an older version, which is a generation one. Later in 2021, we’re also having a new generation three dimmer, which will be a smaller form factor dimmer.

Got Questions or Comments about this Lesson?

21 Comments

  1. Liam Sheridan

    The video will not play

    • SimonJ

      Refresh your page Liam.

      If that doesn’t work go to the bottom
      Of the page and go back to
      The previous lesson – then come back here.

      Let us know how you go.

  2. Hayden Daniel

    Video will not work

    • SimonJ

      Seems a number of people are having issues with this particular video. Best bet is to refresh the page and let it reload or go back to the previous lesson – then come back here again.

      Its random who is impacted, apologies, but please refresh or navigate back and forward again.

      Hayden, you should be able to move on now.

  3. josh.dav46

    Please help. I cannot get passed this session.

  4. chrisb1

    G’day Simon, I’m having a lot of issues moving through these tutorials. I keep trying all of the previous suggested solutions however, after watching most of the videos the page doesn’t seem to recognize this and clicking ‘mark complete’ or ‘continue’ doesn’t allow the next tutorial to be accessible.

    I know you’ve stated previously that it seems it’s on our end but I can’t figure it out

  5. Scott Farkashazy

    Can watch the video but won’t let me pass on to the next video

  6. Craig Leydon

    Hi I am also having trouble moving on to the next lesson, I have seen the video many times now, but by pressing the red play button in the middle of the screen. The white play button on the bottom left doesn’t work

  7. Samer Tahan

    hey ive tried multiple times to mark complete refereshed the page also went on a another computer rewatched it and still will not mark complete

    • SimonJ

      Please try again now. HARD refresh your browser f5. If you are using a phone, disable wifi, refresh the page – it will not load. Then re-enable wifi and refresh again – this will clear your cache on the phone. If on PC / MAC try different browser like firefox please.

      • Matt Linke

        Im having issues with this video too sorry. I did notice that the others showed the normal youtube persona – play button and scroll bar with watermark on the right, but this one that im having issues with shows you youtube watermark but a different persona, a black scroll tab that doesnt fill as the video play

        • SimonJ

          We have chosen to auto-complete all lesson for you so you do not have any further issues in future lessons. Apologies for the inconvenience.

  8. Ben Jackson

    Can’t get through the training as it won’t load to next section. Seems like other people having same issue

    • SimonJ

      We have chosen to auto-complete all lesson for you so you do not have any further issues in future lessons. Apologies for the inconvenience.

  9. Andrew Christou

    Hi I am having the same issues as the rest! watched multiple times also logged in and out multiple times. Still won’t let me proceed.

    • SimonJ

      We have chosen to auto-complete all lesson for you so you do not have any further issues in future lessons. Apologies for the inconvenience.

      • Andrew Christou

        Thanks Simon looking forward to get installing!

        • Wilfred Jaison

          Perfect product

  10. Jordan Ruff

    Unable to progress to next lesson

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