Back to: PIXIE Certified Installers Training Course
Hints and Tips
The PIXIE Partners program helps you get more free PIXIE products directly from SAL National.
Hundreds of PIXIE Partners have claimed their free rewards over the last 2 years.
Don’t miss out and take these simple actions to make the most of PIXIE.
- Each time you purchase any PIXIE products, login to your PIXIE Partners account and make a PIXIE POINTS Claim
- When you accrue sufficient PIXIE Points, use these points to shop in the online PIXIE Partners store to claim your free products.
FREE PIXIE Design Service for PIXIE Partners
The PIXIE Support Team provides a FREE PIXIE Design services for your initial smart home designs.
Simply send through your reflected ceiling plans and we’ll send you back a professional PIXIE design with:
- Your plans marked up with wall plate location
- Each button on each wall plate allocated to a control circuit
- A complete BOM list of all required materials
You can then give this to both your electrical wholesaler and your customer as its designed to be suitable for use with both.
〉Click here to review the Free Design Service Form
This can be accessed anytime from your PIXIE Partners account.
FAQs
All FAQ’s open a seperate link to the original FAQ on the PIXIE Partners website.
All FAQ’s reside on the PIXIE Partners site at this location:
Important Documents & Links
All documents will open a seperate window and are linked to the original source document on the PIXIE Partners website.
All Technical downloads can be found on PIXIE Partners Download page. Be sure you are logged into your PIXIE Partners account for the Electrician only documents.
https://pixiepartners.com.au/downloads/
Social Media Links
Follow the PIXIE PLUS Social media links to always stay up-to-date.
Transcript
Open the toggle below to view entire transcript of the lesson video. If no content is found then the transcript is still being processed, check back another time.
Video Lesson Transcript
SIMON:
So, before we get into some of the technical training, I wanted to cover off what the PIXIE Partners Program is and how that provides you a range of resources as a certified installer.
So, first of all, the PIXIE Partners Program is actually a rewards program for electricians like yourself. And very simply, every time you buy PIXIE, you get reward points. Simply log into your PIXIE Partners account and provide your invoice from your electrical wholesaler and will accrue your PIXIE Points.
Those PIXIE Points can then be used later to purchase more free PIXIE products inside that environment. No cash has changed hands, it’s simply using the PIXIE Points. There’s also a current redemption program running, which you will find those details inside the PIXIE Partners Program. More importantly though, that’s where we have all of the technical resources that you as an electrician will need.
Got Questions or Comments about this Lesson?
Can I provide invoices for my previous pixie product purchases to get pixie points?
For PIXIE Points claim we will back date invoices to 1st January 2020
I keep hitting continue but it takes me to the same
Page? Cant seem to get off this section of the course?
That is unusual – can we suggest that you log out and then lo back in. If that doesn’t work please clear your browser cache and try again as this is peculiar to you at this time and the system is working as expected the error you are reporting we cannot duplicate from our end.
Keep pressing ‘mark complete’ after watching the video or the ‘continue’ and wont let me get past this section
Same problem as many others. Pressing the ‘Mark complete’ but continually takes me back to the same page. Can’t progress past the Pixie Partners Explained’
Tried logging out, refreshing browser etc….
Unfortunately it is at your browsers end.
BEs to clear your browser cache, including cookies, and login again.
WE have tested at our end and there are no known issue and we are unable to replicate the issue students are reporting.
Please let us know how you get on.
Hi Simon, can’t seem to move to the next lesson after clicking complete
Hi there we have manually progressed you to the next lesson – however to prevent this from continuing to happen you must clear your browser cache, log out and log back in as its a cookie issue at your device end.
Hope this helps.
Simon to Simon…
Cannot mark as complete. Tried logging in and out, cleared it small etc and no joy.
Cheers
Simon
Did you scroll to the very bottom of the page where there is a “MARK COMPLETE” button? and di you press it?
Hi Simon, yes. I tried everything. Interesting that this was on an iPad with both Safari and Chrome, and today when I tried on my PC, also using Chrome, it works.
Working through the course now.
Simon
Sorry but I can’t seem to get past this video, I have tried multiple times on different devices at different times, please help. Thanks
Hi we have manually progressed you. Please do ensure to clear your browser cahces, log out and log back in if the issue continues.
Having the same issues as others with the inability to move past this tutorial. Have attempted all of the solutions suggested here – clicked ‘mark complete’ at bottom of the page, cleared history etc, logged out/in, tried different browsers – but still no resolution.
Chris we have manually progressed you.
For other user who may be reading this, when the video is complete a new browser cookie is established in your browser automatically as part of the system process.
If this is not happening it is from your end so ensure you have JavaScript enabled and make sure you empty your COOKIES has part of your cache clearance.
Also make sure you have the latest version of your browsers and operating systems please.
We have watched this in real time via the console and the extra cookie is created once the video is completed. If its not being crated – and allowing your to progress – its something at your end.
We cannot replicate this issue from our end.