Back to: PIXIE Certified Installers Training Course
Hints and Tips
Need support?
Call the SAL National HQ and ask for the PIXIE Support help desk.
(02) 9723 3099
PIXIE Module Base Colours and Type
- Blue – Dimmers (Master devices)
- Orange – Switches / Switching devices (Master devices)
- Purple – Smart Time Switch (Master devices)
- Green – Multifunction ( either terminals or base ) (Secondary Devices)
- Gray / Black – Dedicated 2 -way switching device (Secondary Devices)
- Blue Terminal Block – Smart Timer Control (Secondary Devices)
Software Tips:
When seeking assistance its best to have always undertaken the following actions first to ensure maximum compatibility.
- Update the PIXIE Apps to the latest version for your operating system
- Update the Firmware in the PIXIE devices with the newest version of the PIXIE Apps.
- Update your mobile devices Operating System to the latest version.
FAQs
All FAQ’s open a seperate link to the original FAQ on the PIXIE Partners website.
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Important Documents & Links
All documents will open a seperate window and are linked to the original source document on the PIXIE Partners website.
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Transcript
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Video Lesson Transcript
SIMON:
Let’s talk about some PIXIE products. You can see here I’ve got a PIXIE dimmer, which is the blue one, and A PIXIE switch, which is the orange one. And you’ll notice as we do this training, that each of our products on the base has a different colour.
We define those different colour so that no matter who we’re supporting, we’re able to quickly identify that we’re talking about the right product and the same product. All of our dimmers are blue, all of our switching products are orange, and you’ll see as we go through that they’re different. So, that’s just a quick snapshot of something very simple to support. Talking about support, it’s important to understand that what we’re looking at here is generation 2 product. We started with something generation 1, which is much larger.
And you’ll see, as we go through the training, we’re now in generation three products. So, a few things on that. First of all, generation 1 to generation 2 are all compatible with each other. But more importantly, we’re able to continue to develop the product because SAL National who owns the PIXIE product, owns all of the products. So, we own the hardware, we own the software. We own the cloud service that we provide.
And this enables us to continue to develop the product, but also support the product. So, whether we’re supporting you, we’re supporting the homeowner, or you’re electrical wholesaler, the SAL PIXIE engineers who make, design and ultimately bring this product into Australia are the people that also support it. That’s important for you as the electrician, and important for the homeowner who’s going to have these product installed in their home for the next 5, 10, 15, 20 years.
Got Questions or Comments about this Lesson?
Hi guys, Do we have ballpark eta’s or any new details for the G3 smart dimmers? Will they enable 6gang plate fit offs or still be limited to a total of 3 smart switches / dimmers on a plate?
Cheers!
hi there Trent, good news is G3 dimmers are due early September! And yes you will be able to deliver 6 gang dimming switchplates!
Awesome mate!, I might wait and keep an eye out. Im rolling them out at home throughout the house (extensive reno). Have a few G2’s in areas…
So makes it heaps easier when able to fit all on one plate!
Thanks heaps mate, and i look forward to getting my hands on some G3’s!
Hi guys,
Do we have updates / details for the new G3 dimmers? Will they enable fit off onto a 6 gang plate? or will it be limited to a 3gang still?
Thanks heaps!
Trent
Hi guys, i see you have the switching for 2 way but is there a way of 3 way switching?
Thanks Chris
Yes there are 2 way to do 3 way switching
1) Use 1 PIXIE master device – dimmer, switch, relay – to operate the load (switchwire) and then you can use up to 7! SMF/BTAS for MIMIC control of the connected devices. Of course you nee to pair the SMF devices to the master devices you wish to control
2) As above BUT using the S2W/BTAS you can only have 2 of these connected in parallel using your straps as Active and Swictwire – These MUST still be paired.
Hi question about 2 way switching what kind of pixie mech do you use on both sides
At the switch wire end use the PIXIE master device – PIXIE Dimmer or Switch. At the other end – IF you have a neutral then using the SMFBTAS. IF NO NEUTRAL but you have straps, then use the S2WBTAS.